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How to Choose a Web Designer in Nigeria: 10 Questions

Phase3Web Team · · Updated 28 October 2026 · 9 min read

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Key takeaways
  • Judge designers on their past work, their process and their answers, not only their price.
  • Ask exactly what is included, and get the scope, timeline and payment terms in writing.
  • Make sure you own your domain, your content and your admin access.
  • A good designer builds for mobile, speed and search, not just appearance.
  • Ask what happens after launch: updates, backups, security and support.

How to Choose a Web Designer in Nigeria: 10 Questions to Ask

Hiring a web designer is one of the most important decisions a small business makes online. The right choice gives you a site that brings in enquiries for years. The wrong one can leave you with a slow, unfinished or unusable website, a domain you do not control and a bill that keeps growing.

This guide gives you 10 practical questions to ask before you hire, explains what good answers look like and lists the red flags to watch for. Use it to choose a web designer in Nigeria with confidence, whether you are comparing freelancers, agencies or both.

Need help with this? Tell us about your project and we will send a clear, written quote.

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Before you start: know what you need

You will get better answers if you know what you are asking for. Write a short brief with:

  • Your goal: calls, WhatsApp messages, quote requests, bookings or online sales?
  • Your audience: who are your customers, and where do they find you?
  • Pages and features: for example, services, about, contact, gallery, blog, online payments or a booking form.
  • Who will update the site after launch: you, your staff or the designer?
  • Your budget and timeline, even as a rough range.

Send the same brief to every designer you contact. That makes proposals easier to compare.

The 10 questions to ask a web designer

1. Can I see your portfolio, and speak to past clients?

A portfolio shows what a designer can actually build. Do not only look at screenshots. Open the live websites on your phone and check:

  • Do they load quickly?
  • Are they easy to use on a small screen?
  • Is the work similar to what you need, or is every site the same template with different colours?

Ask for one or two past clients you can contact. A confident designer will happily provide references. If a designer cannot show any live work, treat that as a warning.

2. Who will actually work on my project?

Find out whether you are hiring an individual, a team or a business that outsources the work. Ask who will design, who will build, who will handle your content and who you will speak to when something goes wrong. Ask what happens if the person doing your project becomes unavailable.

You can also check whether a business is registered with the Corporate Affairs Commission using its free public search. Registration shows that a business exists on the register, not that its work is good. Many skilled freelancers work under their own names, so judge them on their work and references too.

3. What is your process and timeline?

A professional designer should be able to explain how a project runs, usually something like: discovery, design, content, build, testing and launch. Ask for:

  • A written timeline with milestones
  • How many rounds of revisions are included
  • What you need to provide, and by when, such as text, logos and photos
  • How and when you will see progress before launch

Delays often come from missing content or slow approvals, so ask what happens if either side runs late.

4. What exactly is included in the price?

Do not compare headline prices alone. Ask for an itemised proposal, and check whether it covers:

  • Number of pages and the features you asked for
  • Mobile-friendly design
  • Basic SEO setup
  • Contact forms and WhatsApp or call buttons
  • Content writing, images and logo work, or whether these cost extra
  • Training on how to update the site
  • Hosting, domain and any yearly renewal costs
  • The payment schedule, in naira, and what is due at each stage

A very low quote is not a bargain if half the work is “extra” later.

5. Who owns my domain, hosting and website files?

This is the question many business owners forget, and regret later. You should own:

  • Your domain name. It should be registered in your name or your business account. In Nigeria, .ng domains are managed by NiRA, and registration happens through NiRA-accredited registrars (see NiRA’s page on accredited registrars). Hosting is a separate service, and NiRA notes it does not certify or regulate hosting companies, so ask who provides hosting and in whose name it is held.
  • Your content, including text, images and logos.
  • Your admin logins, so you can always access your own site.
  • Licences for any paid theme, plugin or stock image used, with the details in writing.

A designer can register things on your behalf, but get written confirmation that ownership belongs to your business.

6. How will the website perform on mobile, and how fast will it be?

Many Nigerian customers will visit on phones, often on mobile data. Ask how the designer plans for mobile-first design and speed. A good answer mentions testing on real phones, compressing images, keeping pages light and checking results with free tools such as Google PageSpeed Insights (pagespeed.web.dev).

Google’s Web Vitals initiative looks at loading, interactivity and visual stability, and it is a useful guide to what good user experience means. A designer who has never heard of these topics may not build for the way customers actually use the web.

7. How will people find my website on Google?

Design and search visibility are different jobs, but they should work together. Ask what the designer does for SEO as part of the build, such as clear page structure, sensible page titles and descriptions, fast loading and helpful content. Ask if they will set up Google Search Console and help you with your Google Business Profile.

Be careful with promises. No honest designer can guarantee a number-one ranking. Google’s guidance on helpful, reliable, people-first content says content should be created for people first, which is a good test for any designer’s approach. If SEO is a major goal, our SEO optimization service is one place to start.

8. Can I update the website myself?

Ask which platform the site will use and how you will edit text, images and pages without calling the designer every time. A good setup lets you or your staff make simple changes easily, and the designer should offer short training or written instructions. Our content management service is built around giving you control of your content.

9. What happens after the website launches?

A website needs care. Ask what is covered after launch, such as:

  • Backups and how to restore them
  • Security checks and software updates
  • A support period for fixing bugs, and how quickly you can expect a reply
  • What ongoing support costs, and what is included
  • How changes and new requests are handled

Many sites suffer after launch because nobody was responsible for them. Regular website maintenance prevents slow, broken or insecure sites.

10. What does the contract say?

Do not start without a written agreement. Check that it covers:

  • The scope of work and deliverables
  • The timeline and what happens if it slips
  • Payment amounts and dates
  • Revisions, and what counts as a new request
  • Ownership of the finished work
  • What happens if either side cancels
  • How your customers’ data will be handled, if your site will collect it

If your forms will collect customers’ personal details, ask how the designer handles data. The Nigeria Data Protection Commission publishes the Nigeria Data Protection Act, 2023 and related guidance, and a legal adviser can confirm what applies to your business.

Red flags to watch for

  • They guarantee a first-page or number-one ranking. Nobody can honestly promise that.
  • They have no live examples or refuse to share references.
  • The price is vague, or major items are missing from the quote.
  • They will not give you admin access or insist the domain stays in their name.
  • There is no written agreement, only promises on WhatsApp.
  • They pressure you to pay everything upfront or decide immediately.
  • Every site they build looks the same, and they do not explain why.
  • They do not ask about your business, customers or goals.

Freelancer, agency or DIY builder?

There is no single right answer, so match the choice to your needs.

OptionOften suitsThings to check
FreelancerSmaller projects and tighter budgetsAvailability, backup plan, support after launch
AgencyLarger projects, several skills and ongoing supportWho does the work, how you communicate, long-term terms
DIY website builderVery simple sites you are happy to manage yourselfTime you can spare, limits on features, who handles SEO and speed

Whichever you choose, the 10 questions above still apply.

How to compare proposals side by side

Put each proposal in a simple table and score it against the same questions.

QuestionDesigner ADesigner BDesigner C
Relevant, live portfolio
Clear process and timeline
Itemised price
You own domain and files
Mobile and speed approach
SEO approach (no guarantees)
Easy to update yourself
Post-launch support
Written contract

The best choice is usually the one that answers clearly, explains trade-offs honestly and does not rush you.

Ask us the same questions

We are happy for you to put these 10 questions to us. If you are comparing options, you can see examples of our work on our projects page, and learn more about our website design service. To discuss your project, request a quote at Phase3web.

Already have a website that is not working?

Sometimes the right move is not to hire a new designer but to find out what is wrong with the site you have. A website audit shows what to keep, fix or replace, and a website revamp can rebuild what is holding you back.

Conclusion

To choose a web designer in Nigeria wisely, look past the price tag. Ask to see real work, find out who will do it, insist on a clear scope and written contract, make sure you own your domain and files, and check what support you get after launch. The designers worth hiring will welcome these questions. If you would like us to answer them for your project, request a quote or a free site audit and we will tell you where to start. You can also read more guides on the Phase3web blog.

Frequently asked questions

How much does a website cost in Nigeria?

Cost varies widely with the number of pages, features such as online payments, custom design, content and ongoing support. Instead of comparing headline prices, compare what each quote includes. Ask for an itemised proposal so you can see exactly what you are paying for and what costs extra later.

Should I hire a freelancer or an agency?

Both can do good work. Freelancers can suit smaller projects and tighter budgets, while agencies can offer a wider team, structured processes and longer-term support. Whichever you choose, check their portfolio, ask who does the work, and get scope, ownership and support terms in writing.

Who should own my domain and website?

You should. The domain should be registered in your name or your business account, and you should receive admin logins, files and licences for the theme and plugins used. A designer can register a domain for you, but confirm in writing that ownership belongs to your business.

How long does it take to build a website?

It depends on the size of the site, how quickly you supply content and how many revision rounds you need. Ask for a written timeline with milestones. Delays often come from missing text, photos or approvals, so preparing your content early helps your project finish faster.

Can a web designer guarantee first-page rankings?

No honest web designer can promise a specific position. Rankings depend on many factors outside anyone’s control. A good designer builds a fast, clear, well-structured site that supports SEO and can explain what they will do, without guarantees.

Phase3Web Team

We design, revamp, audit and maintain websites for businesses in Lagos and across Nigeria. About us

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